OpenEye Web Services (OWS): A Cloud-Enabled Video Management Platform
In an era where security is paramount, businesses require a modern, scalable, and intelligent video management system that not only protects assets but also provides actionable insights for operational efficiency. OpenEye Web Services (OWS) is a cloud-managed video surveillance solution that integrates AI-enabled analytics, cybersecurity best practices, and seamless remote access to provide a superior video management experience. With over 1 million connected devices, OWS delivers enterprise-grade security while reducing IT workload and administrative overhead.
What is OpenEye Web Services?
OWS is a cloud-managed video surveillance system designed to enhance security, improve operational efficiency, and scale with business needs. Unlike traditional on-premises video surveillance solutions, OWS centralizes video management in the cloud, providing remote access, advanced analytics, and system health monitoring—all while maintaining local video recording for high reliability and performance.
As a cloud-managed platform, OWS eliminates the need for complex local network configurations such as DDNS or port forwarding, making it an ideal solution for multi-location businesses looking for secure and scalable video surveillance.
Key Features & Benefits of OpenEye Web Services
Cloud-Enabled Video Management
OWS provides a hybrid approach, combining the flexibility of the cloud with the reliability of on-premises recording. This architecture ensures that critical security footage remains stored locally while enabling remote access and management from anywhere.
Actionable Intelligence with AI-Enabled Analytics
The OWS platform leverages artificial intelligence to analyze video feeds in real time. Key analytics capabilities include:
- Customizable Search Tools – Quickly locate relevant footage through an intuitive search interface.
- Proactive Alerts – Set up custom alerts for motion detection, access control events, and system health issues.
- POS Connect – Integrate video footage with point-of-sale (POS) systems for loss prevention and transactional verification.
- License Plate Recognition (LPR) – Identify and track vehicles entering or exiting a property.
- Crowd Analytics – Monitor occupancy levels, detect anomalies, and enhance operational efficiency.
Remote Access & Centralized Management
OWS eliminates the need for complex VPN configurations. Users can securely log in to their account from any device, anywhere, and access video recordings, live feeds, and system settings. Key remote access features include:
- Single Sign-On (SSO) – Access all connected recorders with a single email and password.
- Mobile Applications – iOS and Android apps provide instant access to live and recorded footage.
- Universal Web Client – No software installation is required; users can log in via any web browser.
Enterprise-Grade Cybersecurity
Security is a top priority for OpenEye Web Services. OWS employs industry-best cybersecurity practices, including:
- NIST-Compliant Data Encryption – Ensuring secure storage and transmission of video data.
- Multi-Factor Authentication (MFA) – Preventing unauthorized access with an extra layer of security.
- Transport Layer Security (TLS) – Encrypting communication between the cloud, recorders, and client devices.
- No Open Inbound Ports – Eliminating common vulnerabilities associated with port forwarding.
System Health Monitoring & Maintenance
Ensuring that your security infrastructure is operational at all times is critical. OWS continuously monitors system health and proactively detects potential issues with:
- Automated Recorder Health Checks – Identifying camera failures, storage issues, and network disruptions.
- Remote Firmware Updates – Keeping all devices up to date with the latest security patches.
- Storage Retention Monitoring – Ensuring compliance with video retention policies and legal requirements.
Seamless Integrations with Security & Business Systems
OWS is built on an open-platform architecture, enabling integration with various third-party security and business intelligence solutions. Supported integrations include:
- Access Control Systems – Automate video verification of access events.
- Intrusion Detection – Pair video surveillance with alarm monitoring for enhanced security response.
- Identity Management – Securely link personnel data with video footage for audit purposes.
- Retail & POS Systems – Verify transactions with synchronized video playback.
MCA partners with industry leaders, including Axis, DMP, HALO, Bosch, and Hanwha Vision, to provide tailored security solutions that seamlessly integrate with OWS.
Industry-Specific Solutions
OWS is trusted across multiple industries, providing tailored solutions to address sector-specific challenges:
- Retail & Restaurants – Improve loss prevention, track customer interactions, and enhance employee safety.
- Education – Protect students and faculty while streamlining IT management for school security systems.
- Commercial & Corporate Facilities – Monitor multiple sites remotely and optimize security personnel deployment.
- Convenience Stores – Reduce shrinkage, prevent theft, and improve operational efficiency.
- Logistics & Manufacturing – Enhance facility security, monitor production lines, and streamline incident response.
- Retail Banking – Protect assets, comply with regulatory requirements, and improve customer experience.
A Future-Proof, Scalable Security Solution
Scalability
OWS is designed to grow with your business. Whether you’re securing a single location or managing a nationwide network of facilities, the platform adapts to your needs.
Hybrid Cloud Architecture
Unlike traditional cloud-only systems that rely on continuous internet connectivity, OWS offers hybrid cloud storage, ensuring that all critical footage remains locally stored while enabling remote access and cloud-based management.
High ROI & Reduced IT Burden
By centralizing system administration, eliminating complex network configurations, and enabling remote troubleshooting, OWS reduces the operational costs associated with video surveillance.
MCA: Your Trusted Partner for Cloud-Managed Video Solutions
At MCA, we specialize in delivering state-of-the-art security solutions tailored to the needs of public and private enterprises. OpenEye Web Services is just one of the many intelligent, cloud-managed video surveillance solutions in our carefully curated portfolio. Our security experts work closely with clients to design and implement scalable, future-proof surveillance systems that integrate seamlessly with existing infrastructure.
Get Started with OpenEye Web Services Today
Looking for a cloud-managed video surveillance solution that enhances security and operational efficiency? Contact MCA today to learn more about how OpenEye Web Services can be tailored to your organization’s unique needs.
