MCA FAMILY BETTER TOGETHER

“My role is Account Executive for MCA Hampton, VA Region. I work with Commercial Customers and I also have the privilege of working with the Motorola Federal Team as an MR (Manufacturer’s Representative). This involves strategic account planning, providing guidance to customers on Mission Critical solutions and working to introduce new and innovative technology from our expanding portfolio. I love working for MCA because it provides such an excellent platform to grow my business! There are so many ways to exercise my creativity on projects. It is wonderful to have group discussions and dialogue that promotes success in our business. I appreciate my team locally as well as our leadership! We are a large company, but MCA still manages to make me feel like I am part of the “family”.”

“As a Lead Installer for MCA, my job is to listen to our installers and provide the tools and resources needed for consistent quality vehicles upfitting. MCA values its employees and that is inspirational. It’s a composite of attitudes, work ethic and personal philosophies that moves Tucker’s culture forward. We support each other both professionally and personally and that support extends past 5:00 pm. The pride at Tucker fomes from holding each other accountable and upholding the highest standards of customer service, professionalism and craftsmanship.”

“I am a Systems Engineering Supervisor who leads the pre-sale engineering department for our Infinity division. I would characterize the overall management style as very open, honest, and approachable. I feel like I can trust them and that they always have my best interest at heart. It’s great to know that no matter what the issue might be, my manager is only a phone call away.”

“My role as Advanced Field Technician involves going to customer locations to trouble-shoot various systems such as radios, Fire Station Alerting, and Radio system infrastructure sites. MCA has helped me I in my career development by providing me with training opportunities to help me stay current with the systems I work with on a regular basis.”

“I am a Master Field Technician based out of the Valdosta, GA area and my daily responsibilities include diagnosing, repairing, programming, and installing equipment in the 2-way radio wireless and /or communication field. Service First DNA means exceed the expectations that the customer usually has. Anyone can do the bare minimum but then it just becomes ordinary. When our customers see MCA perform outside of normal expectations they are more likely to trust us with other possibilities and opportunities. I have witnessed MCA Service First in action several times and it is great to see technicians, managers, and VP’s from multiple locations coordinate quickly to create a solution. Service First works, especially in dynamic situations.”

“As a Customer Service Manager, I oversee the day-to-day operations for the North Florida Region. Working with frontline, sales, and service to build and maintain strong relationships with customers. My advice to any new prospective candidates would be is that MCA is a great place to work. Employees are respected and appreciated. It’s a place where you can continue to learn and grow in your career. MCA takes care of their team members and in doing so, the team provides outstanding customer service to the customers.”

“I work in the Corporate office as an Accounting Manager and MCA provides a healthy
work-life balance. I know that MCA is respectful of my home life while pushing me to be my best while at work.”