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Mission-Critical Public Safety Communications – Streamlined and Consolidated With Avtec Scout

Every Minute Matters For Public Safety and Dispatch Professionals

When every minute matters, you need to know that your communications system can handle whatever comes next. With so many available methods of communication, streamlining and consolidating them into a single dispatch console is imperative to being as efficient and agile as possible. 

Whether your team is communicating via radio, telephone, or broadband/LTE, being able to integrate it all into a single platform for cohesive and reliable dispatch and communications.

With the Avtec Scout dispatch console, your agency can integrate just about every communications platform into the system, including:

  • SMARTNET SmartZone Trunked Systems
  • AT&T Enhanced PTT
  • Verizon Push to Talk Plus
  • Wave/ESChat
  • NENA Support
  • … and more

Supporting Public Service Answering Points Across Municipalities 3

Handling dispatch for a single small town is one thing, but what about when you’re handling dispatch across large cities or multiple towns? 

A centralized Public Service Answering Point (PSAP) may serve as the dispatch center responsible for multiple agencies caring for hundreds of thousands – or even millions – of people. In these instances, each municipality and department needs to be integrated into the dispatch console as seamlessly as possible, and each dispatcher needs to be able to easily and intuitively access the information they need at a moment’s notice. 

And, of course, as operations scale, the system needs to be able to scale with them. 

With Avtec Scout, as your requirements change over time, systems can be consolidated to one location, redistributed to many locations, or augmented to accommodate growth.

Further, systems are built on open standards and are fully redundant, meaning they can deliver exceptional audio quality during standard operations or mutual aid situations such as natural or man-made disasters.

Whether your dispatchers are dealing with a life-saving emergency or coordinating business-critical resources for your enterprise, you can count on Avtec to provide:

  • Dispatch consoles with built-in redundancies for high availability and stability.
  • Communications solutions with exceptional audio quality.
  • ScoutCare™ licensed, post-warranty software maintenance and U.S.-based support 24/7/365 to protect against unforeseen issues and to deploy regular system enhancements.

You need the freedom to select the right communication tools for the job based on what is most efficient and effective for your team. Avtec Scout’s single-source code platform allows you to integrate legacy and next-generation radio, telephony, and PoC technologies in fixed and mobile dispatch environments.

About MCA

Mobile Communications America (MCA) is one of the largest and most trusted Motorola Solutions partners in the US, offering world-class voice, data, and video solutions that enhance the quality, safety, and productivity of customers’ operations and lives. As solution providers of wireless communication technologies, MCA leverages a portfolio of products and experienced engineers, analyzes customer needs, designs and optimizes the best solution, deploys it on time and on budget, while ensuring it performs as specified. MCA provides an unmatched footprint of trusted technical staff that will be there from install through the life-cycle of the solution.

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