Introducing Avigilon Alta Mailroom

Smarter Package Management, Now in Beta

In today’s fast-paced world, efficient and secure delivery management has become essential. That’s why MCA is thrilled to offer exclusive beta access to Avigilon’s latest innovation: Alta Mailroom, a powerful, cloud-native solution designed to simplify package handling for multi-tenant buildings, corporate offices, and commercial properties.

If your team is struggling to manage daily delivery volumes or keep package pickups organized, Alta Mailroom is here to help. MCA customers now have the unique opportunity to be among the first to experience this groundbreaking tool.

Alta Mailroom: Transforming Package Management

Avigilon Alta Mailroom combines efficiency, security, and simplicity to elevate the tenant experience while streamlining mailroom operations. This intuitive mobile app and web-based dashboard lets staff scan, track, notify, and verify deliveries—all without the need for on-site servers or extra hardware.

Core Benefits at a Glance

  • Real-time tracking from delivery to pickup
  • Instant notifications and automated reminders for recipients
  • QR code pickup verification for secure handling
  • Cloud-based access that eliminates server maintenance
  • Seamless integration with Avigilon Alta Access and Video

Whether managing 50 or 500 packages daily, Alta Mailroom transforms a chaotic process into an organized, efficient workflow.

How It Works: A Smarter, Simpler Approach

Alta Mailroom makes package management effortless—no scanners or spreadsheets required. Here’s how it works:

  • Scan: Use a smartphone camera to scan package labels.
  • Match: The app uses advanced optical character recognition (OCR) to identify the recipient.
  • Notify: An email or SMS alert notifies recipients of their delivery.
  • Verify: Staff confirm pickup with a QR code scan or manual log.

Staff can monitor deliveries in real time, while recipients gain peace of mind knowing their packages are secure and ready for pickup.

Comprehensive Features in One User-Friendly System

Effortless Scanning and Pickup Management

  • Quickly scan single or multiple packages.
  • Add label images and photos for better tracking.
  • Verify pickups via QR code or manual confirmation.

Searchable Dashboard and Logs

  • Search by recipient, courier, date, time, or status.
  • Filter unclaimed or recently picked-up packages with ease.

Smart Notifications

  • Automated alerts for new deliveries.
  • Scheduled and manual reminders to clear backlogs.

Role-Based Access and SSO Integration

  • Manage admin and staff roles seamlessly.
  • Sync users via Okta, Azure AD, or other identity providers.
  • Enable Single Sign-On (SSO) for streamlined access.

No Hardware Required, Anywhere Access

  • Mobile app available on iOS and Android.
  • Use a smartphone camera—no extra equipment needed.
  • Access the web dashboard from any browser.

Part of the Avigilon Alta Cloud Security Ecosystem

Alta Mailroom is a vital part of the broader Avigilon Alta suite, enhancing security and efficiency for modern facilities.

  • Alta Access: Manage building access with advanced, cloud-based control.
  • Alta Video: Monitor real-time deliveries and incidents with cloud video surveillance.
  • Alta Intrusion: Detect and respond to threats with AI-powered alerts.

Together, these tools create a comprehensive, cloud-native platform for security and operations.

Who Can Benefit from Alta Mailroom?

Alta Mailroom is ideal for facilities where package management is critical, including:

  • Multi-tenant commercial buildings
  • Corporate offices
  • Healthcare facilities
  • University and student housing
  • Residential high-rises

Wherever deliveries happen, Alta Mailroom ensures the process runs smoothly.

Efficient Results with Minimal Investment

Alta Mailroom offers a cost-effective, scalable solution without extra scanners, bulky hardware, or dedicated servers. It’s perfect for teams seeking simplicity and efficiency, not complexity.

Now in Beta

MCA is proud to offer exclusive beta access to Avigilon Alta Mailroom through our Partnership with Motorola Solutions and Avigilon for customers already using Alta Access. This is your chance to test and shape the future of smart package management before its official launch later this year.

Interested in joining the beta program? Contact your MCA representative or sign up through our beta access portal.

Start today and revolutionize your package management with Avigilon Alta Mailroom.

About MCA

MCA is one of the largest and most trusted technology integrators in the United States, offering world-class voice, data, and security solutions that enhance the quality, safety, and productivity of customers, operations, and lives.

More than 65,000 customers trust MCA to provide carefully researched solutions for a safe, secure, and more efficient workplace. As your trusted advisor, we reduce the time and effort needed to research, install, and maintain the right solutions to make your workplace better.  

Our team of certified professionals across the United States delivers a full suite of reliable technologies with a service-first approach. The MCA advantage is our extensive service portfolio to support the solution lifecycle from start to finish.

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