Author: Nicky Jackson, Marketing Campaign Manager, MCA
Two-way radios are the ideal communication device in an emergency for several reasons. They have a push-to-talk functionality for instant communication, they are much faster than cell phones or landlines and they are also extremely easy to use — just the push of a button can transmit your message to an entire group of people on the same frequency. Not to mention two-way radios are durable and can withstand very harsh environmental conditions like heavy rain and dust.
In case there’s ever an emergency situation when verbal communication wouldn’t be opportune, two-way radios can also send and receive text messages for quick and discreet communication. Lastly, the fact that two-way radios don’t rely on cell phone networks is a huge benefit in widespread emergencies, where reception may be congested or even stop altogether when overloaded with calls.
You may ask yourself, “how can I effectively use a two-way radio in an emergency”? Excellent question! We’re glad you asked, because we know that in the midst of chaos, stress and anxiety common sense can easily fly out the window.
Here are five of the best two-way radio emergency communication practices.
1) Know the Ins and Outs of Your Radio
In order to be prepared to use your two-way radio during an emergency, you need to understand exactly how it functions. Take some time to familiarize yourself with your device. If necessary, ask your employer for training on two-way radio usage so you can be better equipped to take advantage of all your device’s features.
2) Take Part in an Emergency Drill
If you run an organization or establishment, having a drill for your employees to be better prepared in an emergency is a very beneficial idea. This way they will be able to put what they’ve learned about their radio into practice., The drill may reveal they still need more instruction and training on how to handle an emergency scenario.
3) Communicate Briefly
When you’re communicating with a two-way radio in an emergency, remember the saying “less is more.” In a critical situation, brief is better when it comes to talking. Be sure to get the necessary details across in the least amount of time.
4) Repeat When Necessary
Especially if you are on the receiving end of a critical transmission, repeating the information you receive back to your contact is extremely important. Upon receiving significant details from your contact, you should always repeat the information back to make sure you’ve heard them correctly.
5) Use the Emergency Alert Button When Necessary
Some radios come with a programmable, emergency alert button that helps sound the alarm in an emergency. Typically, it is a big orange button either on the side of a radio by the push to talk button, or on the top of the radio. A radio dealer can custom program the button to activate an alert and alarm that will be heard by the necessary personnel to respond to emergencies.
With these five best practices in use, you will be able to communicate smoothly and effectively with a two-way radio in an emergency. As you can see, two-way radios are ideal communication devices for emergency situations. With a little training and use of the right strategies, two-way radios can be utilized effectively to maintain order and to save lives in an emergency.