Genetec Clearance: A Digital Evidence Management System for Modern Investigations
In today’s digital world, the volume and complexity of evidence collected for investigations continue to grow. Surveillance footage, body-worn camera recordings, smartphone captures, and digital documents all contribute to a massive amount of data that must be collected, organized, and shared securely. Traditional methods, such as burning DVDs or using external storage drives, are no longer sufficient. Genetec Clearance™ is a comprehensive digital evidence management system that allows agencies, businesses, and organizations to collect, manage, review, and share digital evidence efficiently—all in one secure platform.
What is Genetec Clearance?
Genetec Clearance is an advanced cloud-based evidence management system designed to centralize and simplify the handling of digital evidence. It enables organizations to securely collect, store, and share multimedia evidence—including video footage, images, audio recordings, and documents—while ensuring strict access control. The system eliminates the need for physical storage media like USB drives or DVDs, reducing inefficiencies and improving case management.
By providing built-in redaction tools, video conversion support, and seamless integrations with security and law enforcement platforms, Genetec Clearance helps investigators and security teams expedite case resolution while maintaining privacy and compliance.
Key Features and Benefits of Genetec Clearance
1. Centralized Digital Evidence Management
Clearance enables users to upload media from multiple sources—including surveillance cameras, body-worn devices, smartphone recordings, and digital files—to a single, secure location. This centralized repository allows for faster case handling and easy retrieval of critical evidence.
2. Seamless Video and Digital File Integration
The system supports hundreds of standard and proprietary video formats, allowing investigators to play back and review recordings without requiring additional software or codecs. Users can also store, organize, and categorize digital documents, images, and audio files.
3. Secure File Sharing and Collaboration
Sharing digital evidence between departments, legal teams, law enforcement agencies, and the public is simplified through secure permissions-based access. Clearance ensures that only authorized personnel can view or edit case files, preventing unauthorized access and maintaining chain-of-custody integrity.
4. Video Redaction for Privacy Compliance
Protecting personal privacy is a key concern when handling video evidence. Genetec Clearance includes a built-in redaction module that allows users to blur faces, sensitive areas, and personally identifiable information—ensuring compliance with data protection regulations while preserving the integrity of the original file.
5. Mobile Access and Field Evidence Collection
Investigators and security professionals can capture and upload digital evidence directly from their mobile devices using the Genetec Clearance Seen app. This feature is especially useful for field officers collecting witness statements, smartphone videos, or crime scene images.
6. Automatic Case Retention and Compliance
Organizations can set automated retention policies to define how long files should be stored within the system. This ensures compliance with data regulations and helps manage storage costs efficiently.
7. Efficient Incident and Case Management
Clearance provides case-based organization, allowing investigators to group related evidence into case files for streamlined review. Geospatial tools and mapping functionality help users quickly locate relevant camera footage and incident reports.
8. Integration with Security and Law Enforcement Systems
Genetec Clearance seamlessly integrates with existing public safety and operational platforms, including:
- Genetec Security Center – Allows direct export of surveillance footage into Clearance.
- Body-Worn and In-Car Cameras – Automatically uploads recordings from supported manufacturers like Axis, i-PRO, and Reveal.
- Computer-Aided Dispatch (CAD) and Records Management Systems (RMS) – Ensures all incident-related evidence is easily accessible from a single interface.
- Incident and Loss Prevention Platforms – Helps businesses manage security risks and streamline liability claims.

How Genetec Clearance is Transforming Investigations
1. Speeding Up Law Enforcement and Public Safety Investigations
Investigators rely on surveillance footage, bystander videos, and body-worn camera recordings to solve crimes. Clearance simplifies evidence collection by allowing agencies to gather digital files from the public, local businesses, and partner organizations through secure evidence requests.
2. Enhancing School Security While Protecting Student Privacy
Educational institutions using Clearance can share video evidence with law enforcement, attorneys, and other stakeholders instantly—without relying on physical copies. The built-in video redaction feature allows users to blur student faces and sensitive details, ensuring compliance with privacy laws.
3. Reducing Costs in Loss Prevention and Risk Management
Retailers, corporate security teams, and insurance companies use Clearance to digitally store and manage theft-related videos and security incidents. This reduces the time and cost associated with handling liability claims, fraud investigations, and operational audits.
Genetec Clearance Subscription Plans
Clearance is available through flexible subscription plans tailored to organizations of different sizes. Each plan includes:
- Unlimited case management
- Secure evidence storage
- Camera registry integration
- Advanced video redaction
- Mobile application support
- API access for third-party integrations
Additional storage can be purchased in 500GB or 1TB increments based on your organization’s needs.
Why Choose Genetec Clearance?
- Reduce reliance on outdated physical storage methods (DVDs, USB drives, and external hard disks).
- Enhance collaboration between internal and external stakeholders using secure, cloud-based case management.
- Improve compliance with data protection policies through encryption, access control, and automatic retention policies.
- Reduce costs associated with loss prevention, security incidents, and law enforcement investigations.
- Streamline evidence sharing and case management with integrated security platforms.
Conclusion
Genetec Clearance is a modern, cloud-based digital evidence management system that transforms how organizations collect, review, and share digital evidence. By simplifying workflows, enhancing security, and integrating seamlessly with security and law enforcement platforms, Clearance allows agencies, businesses, and institutions to close cases faster, reduce operational costs, and improve collaboration.
At MCA, we offer a carefully curated portfolio of digital evidence management solutions from leading manufacturers, ensuring that our clients receive the best-fit technology for their unique operational and compliance requirements. Genetec Clearance is just one of the many solutions we provide, and our team is here to help you evaluate and implement the ideal evidence management system for your organization.
Contact us today to discuss your needs and explore how MCA can help enhance your security and investigative capabilities.