ALLY Incident Management Reaches End-of-Life: What MCA Customers Need to Know
Motorola Solutions has announced the retirement of its ALLY Incident Management platform, signaling a shift in its approach to incident response for enterprise customers. The official end-of-sale date for ALLY is set for July 1, 2025, with Noggin identified as the successor platform for future incident management needs.
What’s Changing?
The ALLY platform, known for its ability to streamline incident tracking, dispatch, and reporting, will no longer be available for sale after June 30, 2025. Existing quotes issued before this date will remain valid through their quoted life span, and Motorola will honor the full duration of current contracts. However, renewal of ALLY subscriptions will require explicit approval.
The following products will be impacted:
- Ally Security Subscriptions
- Clery Reporting Modules
- Orchestrate Connection
- Mass Notification Subscriptions
- Ally Admin and Onsite Training Sessions
For more details, refer to the official Motorola Solutions EOS notice.
Introducing Noggin: The Next-Generation Platform
As Motorola Solutions sunsets ALLY, it is transitioning to Noggin, a modern, cloud-native platform designed for managing operational risk, business continuity, crisis events, and security operations. Noggin’s innovative tools help organizations prepare for, respond to, and recover from disruptions with enhanced clarity and confidence.
Key benefits of Noggin include:
- An integrated workspace for emergency and operational responses
- Modular applications for risk, incident, and crisis management
- Advanced business continuity planning tools
- Real-time situational awareness and reporting
What This Means for MCA Customers
While Motorola Solutions will continue to support existing ALLY implementations for the remainder of their contract terms, MCA strongly encourages customers to begin evaluating Noggin as a future-ready alternative.
This shift reflects the industry’s move toward integrated systems that combine real-time intelligence, cross-team coordination, and business continuity capabilities. For teams in public safety, education, healthcare, and corporate security, Noggin offers a powerful upgrade with advanced functionality and deeper operational insights.
Support and Transition Details
- Final order deadline for ALLY: June 30, 2025
- End-of-sale date: July 1, 2025
- Support: Ongoing through contract terms via 1-800-MSI-HELP (request ALLY)
- Replacement solution: Noggin, available through MCA through our partnership with Motorola Solutions and work with their Enterprise Software Sales Team
To ensure your organization is prepared for a seamless transition, MCA is here to help. Contact us at info@callmc.com to discuss your options, evaluate Noggin, and develop a tailored migration plan for your needs.
As your trusted partner in security and incident response technology, MCA is committed to keeping your organization efficient, secure, and future-ready during this transition.
